Front Desk & Client Experience Specialist

Global Business Transformation Solutions, LLC (GBTS); Alabama; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients, visitors, and vendors. You will ensure a welcoming environment, handle calls, coordinate visits, and support daily office operations with strong customer service and organization.

Reporting to the Client Relations Supervisor, you will help maintain efficient front desk workflows, assist with meeting scheduling, and uphold standards of hospitality and confidentiality in a fast-paced

Qualifications

• High school diploma or equivalent required.
• 2–5 years of receptionist/front desk/admin support experience preferred in professional services or legal environments.
• Proficiency in Microsoft Office Suite and scheduling systems required.

Responsibilities

• Greet employees, clients, visitors, and vendors in a professional, friendly, and welcoming manner.
• Manage incoming phone calls, direct to appropriate personnel, and take accurate messages.
• Maintain visitor logs and monitor check-in procedures.
• Provide administrative support for meetings, events, and daily operations.
• Coordinate meeting schedules and conference room reservations.
• Support with data entry, mail sorting, and document handling as needed.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling systems

Office technology

Job description

Opensity Solutions is seeking a professional Receptionist to be the first point of contact for employees, clients, visitors, and vendors. You will ensure a welcoming environment, handle calls, coordinate visits, and support daily office operations with strong customer service and organization.

Reporting to the Client Relations Supervisor, you will help maintain efficient front desk workflows, assist with meeting scheduling, and uphold standards of hospitality and confidentiality in a fast-paced