Production Systems Technician — Printing & Networking Pro

Konica Minolta Business Solutions; Indianapolis (IN); On-site; USD 55,000 - 80,000; Full time

Job summary

Konica Minolta Business Solutions is seeking a Production Systems Professional to perform on-site maintenance, diagnostics, and repairs on KM production printers and related equipment. The role requires local travel to customer sites, occasional out-of-area training, and remote support when needed.

Strong technical aptitude, communication skills, and the ability to manage inventory and timesheets are essential. A valid driver's license is required.

Qualifications

• High school diploma or GED required; technical training preferred.
• 4+ years in technical repair of business equipment.
• N+ or equivalent; additional IT certifications a plus.

Responsibilities

• Perform full range of on-site maintenance, diagnostics, repairs and customer call assistance.
• Travel locally daily to customer sites and manage territory workload.
• Install/de-install, configure networking, load drivers, firmware upgrades.
• Provide remote technical support via remote access software.
• Train customers on basic printing, scanning, copying functions.
• Maintain accurate ASL truck inventory for designated territory.
• Provide sales support as required.
• Complete weekly timesheets and expense reports.

Skills

Electrical/Mechanical aptitude

Printing from business apps

Windows/macOS client/server

Time management

Professional appearance

Verbal and written communication

Teamwork

Inventory control

Word and Excel

Equipment deployment guides

Remote access support

Education

High School diploma or GED

Technical school training

4+ years technical/repair experience

N+ or equivalent certification

IT certifications or training

Tools

Remote access software

Job description

Konica Minolta Business Solutions is seeking a Production Systems Professional to perform on-site maintenance, diagnostics, and repairs on KM production printers and related equipment. The role requires local travel to customer sites, occasional out-of-area training, and remote support when needed.

Strong technical aptitude, communication skills, and the ability to manage inventory and timesheets are essential. A valid driver's license is required.