Production Systems Technician – Field Service & Printing

Konica Minolta Business Solutions; Greenwood Village (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Konica Minolta is seeking a Production Systems Specialist to perform on-site maintenance, diagnostics and repairs across KM production and related printers. The role includes configuring networks, installing drivers and providing customer training.

The position requires 2–3 years of technical repair experience, an N+ certification, and a valid driver's license. Occasional travel and strong communication skills are expected.

Qualifications

• Minimum of a High School diploma or GED required. Technical School training preferred.
• 2-3 years of experience related to technical/repair of business equipment.
• Certified on N+ or equivalent
• Additional IT certifications or training are a plus

Responsibilities

• Performs on-site maintenance, diagnostics, repairs and customer call assistance on KM Production, Color production, MFP equipment and printers & non-KM printers.
• Configure and troubleshoot networking issues on Windows/Mac OS, load print drivers, clone files and transfer address books.
• Travel locally on a daily basis to customer sites and occasional travel outside local area for training.
• Train customers on basic printing, scanning, copying functions.
• Provide sales support as required by advising sales on problems accounts or service leads.

Skills

Electrical aptitude

Mechanical aptitude

Networking troubleshooting

Time management

Customer service

Driver's license

Education

High School diploma or GED

Technical School training

N+ certification

Tools

Printer drivers installation

Remote diagnostics tools

Job description

Konica Minolta is seeking a Production Systems Specialist to perform on-site maintenance, diagnostics and repairs across KM production and related printers. The role includes configuring networks, installing drivers and providing customer training.

The position requires 2–3 years of technical repair experience, an N+ certification, and a valid driver's license. Occasional travel and strong communication skills are expected.