Field Production Systems Technician

Konica Minolta Business Solutions; Renton (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Vehicle maintenance compensation

Training provided

Local travel with occasional out-of-ds

Job summary

Konica Minolta currently has an exciting opportunity for a Production Systems Technician. You will perform on-site maintenance, diagnostics and repairs on KM production printers and related equipment, install and troubleshoot networking, and travel locally to service customer sites. Excellent communication and time-management skills are essential.

The role requires basic IT knowledge, ability to lift up to 50 pounds, and a valid driver's license; occasional training travel is also provided.

Qualifications

• Must possess electrical/mechanical aptitude.
• Experience with business printing and graphics applications.
• Microsoft Windows peer-to-peer and Mac client/server environments.
• Strong time management and scheduling skills.
• Professional appearance and demeanor.
• Excellent verbal and written communication skills.
• Teamplayer with collaborative approach.
• Awareness of territory parts budget and inventory control.
• Basic Word and Excel knowledge.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs on KM Production, Color production, MFPs and printers.
• Install/de-install equipment, troubleshoot networking for printing/scanning on Windows/MAC.
• Travel locally daily to customer sites; occasionally travel for training.
• Maintain ASL truck inventory for designated territory.
• Train customers on basic printing, scanning and copying functions.
• Provide sales support on problems accounts and service leads.
• Complete timesheets and expense reports timely.

Skills

Electrical aptitude

Printing knowledge

Windows/macOS networking

Time management

Professional appearance

Verbal & written communication

Teamwork

Budget & inventory awareness

Word & Excel basics

Education

High School diploma or GED

Technical School training

Tools

N+ certification

Other IT certifications

Job description

Konica Minolta currently has an exciting opportunity for a Production Systems Technician. You will perform on-site maintenance, diagnostics and repairs on KM production printers and related equipment, install and troubleshoot networking, and travel locally to service customer sites. Excellent communication and time-management skills are essential.

The role requires basic IT knowledge, ability to lift up to 50 pounds, and a valid driver's license; occasional training travel is also provided.