Field Production Systems Technician: Printing & Networking

Konica Minolta Business Solutions U.S.A., Inc.; Manassas (VA); On-site; USD 42,000 - 68,000; Full time

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Systems Technician to perform on-site maintenance, diagnostics, and repairs on KM Production, color production, MFP equipment, and printers. Travel is local to customer sites.

The role requires strong communication with customers, ability to work independently, and familiarity with Windows/Mac networking, drivers, firmware updates, and basic asset management.

Qualifications

• Self-motivated with ability to work independently.
• Travel locally daily to customer sites as part of routine duties.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs and customer call assistance on assigned products (KM Production, Color production, MFP equipment and printers & non-KM printers HP, Lexmark, etc.).
• Install/de-install equipment and configure and troubleshoot networking issues on Windows/MAC OS, load print drivers, clone files, transfer address books, and perform firmware upgrades.
• Travel locally to customer sites on a daily basis while managing territory work volume and maintaining customer communication and satisfaction.
• Occasionally travel outside of the local area for training.
• Communicate with management on customer or field issues.

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Systems Technician to perform on-site maintenance, diagnostics, and repairs on KM Production, color production, MFP equipment, and printers. Travel is local to customer sites.

The role requires strong communication with customers, ability to work independently, and familiarity with Windows/Mac networking, drivers, firmware updates, and basic asset management.