Production Office Coordinator

Mount Valley Foundation Services; Wichita (KS); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + bonus

Paid time off

Employee ownership program

Tuition reimbursement

Work-life balance

401(k) and company match

Job summary

Groundworks, North America’s leader in foundation solutions, is seeking a Production Administrative Assistant to support our field and leadership teams with scheduling, paperwork, and data accuracy. This role focuses on providing exceptional customer service and maintaining a positive, energetic image of Groundworks.

You will handle timekeeping, planning, and coordination for projects while supporting a busy customer service-based operations environment.

Qualifications

• High School Degree/GED required.
• 1-2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Must be positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Schedule new projects and warranty work.
• Confirmation calls to customers regarding upcoming projects.
• Order permits and engineering reports for upcoming projects.
• Great customer experiences and service is how we built our reputation.
• Set and confirm installation dates.
• Order utilities to be marked at job sites.
• Follow up with customers on a variety of issues.
• Update customer records for accuracy.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Skills

Customer service

Communication skills

Time management

Adaptability

Problem solving

Education

High School Degree/GED

Job description

Groundworks, North America’s leader in foundation solutions, is seeking a Production Administrative Assistant to support our field and leadership teams with scheduling, paperwork, and data accuracy. This role focuses on providing exceptional customer service and maintaining a positive, energetic image of Groundworks.

You will handle timekeeping, planning, and coordination for projects while supporting a busy customer service-based operations environment.