Production Administrative Assistant - Onsite, PTO & Growth

Groundworks, LLC; Knightdale (NC); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Tribe Appreciation Tour

Upward mobility – internal promotions

Tuition Reimbursement

Paid time off & holidays

Job summary

Groundworks, LLC in Knightdale, NC is seeking a Production Administrative Assistant to support timekeeping, paperwork, and customer communications for field crews. The role requires organization, a customer-service mindset, and reliability in a fast-paced environment.

You will schedule install dates, prepare weekly job packs, process purchase orders, and maintain accurate customer records while representing Groundworks, LLC professionally on site.

Qualifications

• High School Diploma or GED required.
• 1–2 years of Administrative Assistant experience preferred.
• Previous call center or customer service experience preferred.
• Positive, motivated, with excellent communications skills.
• Strong adaptability and computer skills.
• Excellent oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Schedule maintenance for office equipment.
• Deliver great customer experiences and service.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.
• Report to work on time every working day.

Skills

Customer service

Communication skills

Positive attitude

Adaptability

Computer skills

Verbal communication

Education

High School Diploma or GED

Job description

Groundworks, LLC in Knightdale, NC is seeking a Production Administrative Assistant to support timekeeping, paperwork, and customer communications for field crews. The role requires organization, a customer-service mindset, and reliability in a fast-paced environment.

You will schedule install dates, prepare weekly job packs, process purchase orders, and maintain accurate customer records while representing Groundworks, LLC professionally on site.