Production Admin: Scheduling & Client Support

Groundworks, LLC; Salem (VA); Hybrid; USD 23,000 - 27,000; Full time

Benefits offered by this job

Competitive base pay

Employee Ownership Program

Tuition Reimbursement

Paid time off (2 weeks)

Job summary

Groundworks, LLC is seeking a Production Administrative Assistant in Salem, VA to support timekeeping, paperwork, and customer interactions. You will create weekly job packs, process purchase orders, and ensure smooth office operations to back field teams and service crews.

The role emphasizes strong communication, reliability, and a customer‑centric approach in a fast‑paced land development environment. Onsite work with growth opportunities is offered.

Qualifications

• High School Degree/GED.
• 1-2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order including scheduling maintenance.
• Mailing customer information packets.
• Following up with customers on a variety of issues.
• Updates customer records for accuracy.

Skills

Excellent communications skills

Excellent computer skills

Great oral and verbal communication

Customer service experience

Education

High School Degree/GED

Job description

Groundworks, LLC is seeking a Production Administrative Assistant in Salem, VA to support timekeeping, paperwork, and customer interactions. You will create weekly job packs, process purchase orders, and ensure smooth office operations to back field teams and service crews.

The role emphasizes strong communication, reliability, and a customer‑centric approach in a fast‑paced land development environment. Onsite work with growth opportunities is offered.