Production Admin & Customer Experience Coordinator (Onsite)

Groundworks Operations, LLC; Richmond (VA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Tuition Reimbursement

Employee Ownership Program

2 weeks PTO

6 paid holidays

Growth opportunities

Job summary

Groundworks is seeking a Production Administrative Assistant in Virginia to coordinate scheduling, timekeeping, and purchasing in a fast-paced, customer-driven environment. You will support field crews and leadership with accurate paperwork, data entry, and proactive follow-through to ensure smooth project execution.

The role emphasizes strong communication, reliability, and a positive image of Groundworks.

Qualifications

• High school diploma or GED required; 1–2 years administrative experience preferred.
• Experience in a call center or customer service environment is advantageous.
• Excellent communication, positive attitude, and dependable attendance are essential.

Responsibilities

• Provide administrative support for timekeeping and scheduling.
• Create weekly job packs and close purchase orders.
• Maintain accurate customer records and respond to inquiries.
• Ensure office equipment is maintained and functional; arrange repairs as needed.
• Support a fast-paced, customer-service oriented team and deliver a positive image of Groundworks.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

CRM software

Job description

Groundworks is seeking a Production Administrative Assistant in Virginia to coordinate scheduling, timekeeping, and purchasing in a fast-paced, customer-driven environment. You will support field crews and leadership with accurate paperwork, data entry, and proactive follow-through to ensure smooth project execution.

The role emphasizes strong communication, reliability, and a positive image of Groundworks.