Onsite Production Admin Coordinator – Growth & Benefits

Groundworks; Bloomington (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus potential

Upward mobility

Tuition reimbursement

Paid time off

Medical, dental, vision benefits

Life insurance & 401(k)

Job summary

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant to coordinate timekeeping, scheduling, and paperwork while delivering exceptional customer service. You’ll support crews and leadership, manage communications, and ensure data accuracy in a fast-paced, growth‑oriented environment. This onsite role offers internal advancement and a strong team culture.

Qualifications

• High School Degree/GED.
• 1–2 years administrative assistant experience preferred.
• Previous call center or customer service preferred.
• Must be positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Schedule new projects and warranty work.
• Confirmation calls to customers regarding upcoming projects.
• Order permits and engineering reports for upcoming projects.
• Provide excellent customer experiences and service to support Groundworks' reputation.
• Set and confirm installation dates.
• Order utilities to be marked at job sites.
• Follow up with customers on various issues.
• Update customer records for accuracy.
• Punctual attendance as part of role.

Skills

Excellent communication skills

Excellent computer skills

Organizational skills

Customer service experience

Adaptability

Education

High School Degree / GED

Tools

Microsoft Office

Job description

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant to coordinate timekeeping, scheduling, and paperwork while delivering exceptional customer service. You’ll support crews and leadership, manage communications, and ensure data accuracy in a fast-paced, growth‑oriented environment. This onsite role offers internal advancement and a strong team culture.