Production Admin Assistant — Growth, Ownership & Perks

Mount Valley Foundation Services; Grand Rapids (MI); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Tuition Reimbursement Program

2 weeks PTO and 6 paid holidays

Employee Ownership Program

Job summary

Groundworks in Michigan is seeking a Production Administrative Assistant to support timekeeping, paperwork, and coordination for field crews. You will assist with scheduling, data accuracy, and maintain a positive, service-oriented image for customers.

The role emphasizes teamwork with production and service technicians, onsite operations, and a strong emphasis on timely, accurate records and friendly client interactions.

Qualifications

• High School Diploma or GED required.
• 1–2 years administrative assistant experience preferred.
• Previous call center or customer service preferred.
• Positive and motivated with excellent communications skills.
• Able to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is maintained (scheduling maintenance).
• Deliver great customer experiences and service; represent Groundworks positively.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.
• Report to work on time as an essential function.

Skills

Strong communication

Organizational skills

Customer service

Adaptability

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Groundworks in Michigan is seeking a Production Administrative Assistant to support timekeeping, paperwork, and coordination for field crews. You will assist with scheduling, data accuracy, and maintain a positive, service-oriented image for customers.

The role emphasizes teamwork with production and service technicians, onsite operations, and a strong emphasis on timely, accurate records and friendly client interactions.