Production Admin Assistant - Growth, Ownership & Benefits

Mount Valley Foundation Services; Salem (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Two weeks PTO

Holidays

Tuition Reimbursement Program

Employee Ownership Program

401(k) match

Job summary

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant in Virginia to support field and leadership teams with coordination, paperwork, scheduling, and data accuracy, ensuring a seamless customer experience in a fast-paced environment.

The role handles timekeeping support, customer interactions, and administrative tasks for a busy service-based industry, offering growth opportunities and a robust benefits package.

Qualifications

• High School Diploma or GED required.
• 1–2 years administrative or customer service experience preferred.
• Excellent communication and positive attitude required.
• Ability to adapt quickly to changes in work strategy.
• Strong computer skills and data accuracy.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is maintained (scheduling maintenance).
• Deliver great customer experiences and service.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.
• Regular and reliable attendance is required.

Skills

Communication skills

Organizational skills

Customer service

Adaptability

Computer skills

Education

High School Diploma/GED

Tools

MS Office

CRM software

Job description

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant in Virginia to support field and leadership teams with coordination, paperwork, scheduling, and data accuracy, ensuring a seamless customer experience in a fast-paced environment.

The role handles timekeeping support, customer interactions, and administrative tasks for a busy service-based industry, offering growth opportunities and a robust benefits package.