Product Training Lead & Learning Architect

HireEd; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

HireEd is seeking a Learning Facilitator to create and deliver virtual and in-person product training for customers. This role translates product learning into engaging sessions to help customers independently administer Employ solutions, driving adoption, retention, and expansion.

You will report to the Senior Manager, Customer and Product Learning. You’ll design lesson plans, build workshops, and analyze learner feedback to continuously improve content and outcomes, including on-site trainings

Qualifications

• Proven experience delivering virtual and in-person training sessions.
• Exceptional presentation, facilitation and communication skills.
• BA in a relevant field (e.g. Education, HR, Organizational Learning and Development) or equivalent work experience.
• Familiarity with recruiting industry trends and talent acquisition best practices a plus.

Responsibilities

• Develop lesson plans and agendas aligned with learning outcomes.
• Design, build, and deliver virtual product training sessions and in-person workshops.
• Incorporate engaging activities and materials to maximize retention and application of the product.
• Collect learner feedback and continuously improve training content and delivery methods.
• Create and maintain facilitator guides and training materials.
• Conduct discovery and needs analysis to identify knowledge gaps and business goals.
• Plan on-site training workshops including logistics and communications.
• Travel up to 30% to deliver in-person training at offices or customer locations.
• Maintain a training calendar in the LMS and track attendance.
• Collaborate with data teams to monitor program effectiveness and costs.

Skills

Training delivery

Virtual & in-person facilitation

Presentation & communication

Time management

SaaS familiarity

Education

Bachelor's degree in Education / HR / L&D

Tools

LMS

Job description

HireEd is seeking a Learning Facilitator to create and deliver virtual and in-person product training for customers. This role translates product learning into engaging sessions to help customers independently administer Employ solutions, driving adoption, retention, and expansion.

You will report to the Senior Manager, Customer and Product Learning. You’ll design lesson plans, build workshops, and analyze learner feedback to continuously improve content and outcomes, including on-site trainings