Product Support Specialist - Dive Enthusiast

Garmin Ltd.; Salem (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Benefits program

Job summary

Garmin Ltd. is seeking a full-time Product Support Specialist - Dive at its Salem, OR location. This role involves providing technical support for Garmin’s consumer products and assisting customers via phone, email, and chat.

Candidates should possess a High School Diploma or GED, customer service expertise, and strong communication skills. Fluency in additional languages such as Spanish or Portuguese is desirable. The position offers standard business hours from Monday to Friday.

Qualifications

• High School Diploma or GED is required.
• Demonstrated customer service expertise is necessary.
• Must possess strong verbal, written, and interpersonal skills.
• Technical aptitude and troubleshooting ability are needed.
• Must have reliable attendance and strong time management skills.

Responsibilities

• Resolve customer concerns regarding Garmin products via various communication channels.
• Maintain professionalism in interactions with customers.
• Document work thoroughly and in a timely manner.
• Stay updated on Garmin product offerings and policies.

Skills

Customer service expertise

Verbal communication

Written communication

Technical aptitude

Problem solving

Team-oriented

Time management

Education

High School Diploma or GED

Tools

Computers

Job description

Garmin Ltd. is seeking a full-time Product Support Specialist - Dive at its Salem, OR location. This role involves providing technical support for Garmin’s consumer products and assisting customers via phone, email, and chat.

Candidates should possess a High School Diploma or GED, customer service expertise, and strong communication skills. Fluency in additional languages such as Spanish or Portuguese is desirable. The position offers standard business hours from Monday to Friday.