Product Support Specialist - Dive Enthusiast

Garmin Ltd.; Salem (OR); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits program

Descripción de la vacante

Garmin Ltd. is seeking a full-time Product Support Specialist - Dive at its Salem, OR location. This role involves providing technical support for Garmin’s consumer products and assisting customers via phone, email, and chat.

Candidates should possess a High School Diploma or GED, customer service expertise, and strong communication skills. Fluency in additional languages such as Spanish or Portuguese is desirable. The position offers standard business hours from Monday to Friday.

Formación

• High School Diploma or GED is required.
• Demonstrated customer service expertise is necessary.
• Must possess strong verbal, written, and interpersonal skills.
• Technical aptitude and troubleshooting ability are needed.
• Must have reliable attendance and strong time management skills.

Responsabilidades

• Resolve customer concerns regarding Garmin products via various communication channels.
• Maintain professionalism in interactions with customers.
• Document work thoroughly and in a timely manner.
• Stay updated on Garmin product offerings and policies.

Conocimientos

Customer service expertise

Verbal communication

Written communication

Technical aptitude

Problem solving

Team-oriented

Time management

Educación

High School Diploma or GED

Herramientas

Computers

Descripción del empleo

Garmin Ltd. is seeking a full-time Product Support Specialist - Dive at its Salem, OR location. This role involves providing technical support for Garmin’s consumer products and assisting customers via phone, email, and chat.

Candidates should possess a High School Diploma or GED, customer service expertise, and strong communication skills. Fluency in additional languages such as Spanish or Portuguese is desirable. The position offers standard business hours from Monday to Friday.