Home Audio Product Support Expert

Garmin International, Inc.; Salem (OR); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Garmin International is seeking a full-time Home Audio Product Support Specialist for our Salem, OR, Olathe, KS, or Miramar, FL locations. You will handle basic technical customer support across calls, emails, chats, and web posts, escalating issues when needed and ensuring timely follow-up.

Key duties include documenting work accurately, staying current on Garmin products, and providing professional, reliable service with a positive team attitude. Mon-Fri 8:00am-5:00pm.

Formación

• High School Diploma or GED required.
• Interest in Garmin Home Audio products.
• Strong customer service experience.
• Excellent verbal, written, and interpersonal communication.
• Demonstrated technical aptitude and troubleshooting ability.
• Reliable attendance and time management.
• Ability to navigate multiple screens.

Responsabilidades

• Answer phone, email, chat, and web inquiries for Garmin consumer products.
• Escalate issues for resolution and follow up as needed.
• Document work clearly and timely in Garmin systems.
• Provide basic technical customer support and product knowledge.
• Maintain a professional, customer-focused attitude with colleagues.
• Work a consistent Mon-Fri 8:00am-5:00pm schedule.

Conocimientos

Customer service

Verbal communication

Written communication

Troubleshooting

Time management

Team player

Reliability

Multitasking

Educación

High School Diploma or GED

Descripción del empleo

Garmin International is seeking a full-time Home Audio Product Support Specialist for our Salem, OR, Olathe, KS, or Miramar, FL locations. You will handle basic technical customer support across calls, emails, chats, and web posts, escalating issues when needed and ensuring timely follow-up.

Key duties include documenting work accurately, staying current on Garmin products, and providing professional, reliable service with a positive team attitude. Mon-Fri 8:00am-5:00pm.