Product Concierge & Customer Experience Pro

Apple Inc.; Temecula (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Employee stock purchase plan

Job summary

Apple Inc. in Temecula, CA, is seeking a Specialist to help customers by understanding their needs, presenting products, and offering ownership opportunities.

You will stay up to date on Apple products and services, support peers, and contribute to an inclusive store environment.

This role may require a schedule that includes nights, weekends and holidays, with a strong emphasis on teamwork and outstanding service.

Qualifications

• You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays.
• Preferred Qualifications include knowledge of Apple products and services, ability to personalize solutions, and work in a fast-paced, team environment.
• Be curious and open to learning from others and helping each other grow.

Responsibilities

• Deliver excellent service to Apple customers by understanding needs, presenting products, and educating on purchase options.
• Support peers and maintain accuracy, while contributing to an inclusive, values-driven store culture.

Skills

Product knowledge

Customer service

Teamwork

Learning mindset

Job description

Apple Inc. in Temecula, CA, is seeking a Specialist to help customers by understanding their needs, presenting products, and offering ownership opportunities.

You will stay up to date on Apple products and services, support peers, and contribute to an inclusive store environment.

This role may require a schedule that includes nights, weekends and holidays, with a strong emphasis on teamwork and outstanding service.