Procurement & Customer Service Specialist

vallenext; Haverhill (MA); On-site; USD 32,000 - 34,000; Full time

Job summary

Vallen is seeking a Customer Service Representative (CSR) to join our team in the United States. The role focuses on procuring materials to meet current and anticipated demand, coordinating with vendors, and ensuring delivery and quality standards for customers.

Responsibilities include processing requisitions and POs, expediting orders, and maintaining supplier relationships. The position emphasizes accuracy, independent work, and proactive problem resolution.

Qualifications

• High school diploma or equivalent; 1+ years procurement preferred.
• Excellent customer service.
• Strong MS Office skills.
• Experience with ERP and inventory applications.

Responsibilities

• Procure materials to meet customer demand, stock or non-stock items, and spot buys.
• Place purchase requisitions and vendor purchase orders.
• Research and recommend vendors meeting specs, price, and delivery standards.
• Monitor quality and timeliness of products; coordinate returns or replacements.

Skills

Customer service

ERP systems

MS Office

Attention to detail

Education

High school diploma or equivalent

Tools

ERP software

MS Office

Job description

Vallen is seeking a Customer Service Representative (CSR) to join our team in the United States. The role focuses on procuring materials to meet current and anticipated demand, coordinating with vendors, and ensuring delivery and quality standards for customers.

Responsibilities include processing requisitions and POs, expediting orders, and maintaining supplier relationships. The position emphasizes accuracy, independent work, and proactive problem resolution.