Procurement & Customer Service Specialist

Vallen Distribution; El Paso (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Time Off

Tuition Reimbursement

Job summary

Vallen is seeking a Customer Service Representative (CSR) to work at a customer site, delivering exceptional service by procuring products that meet price, quality, timing, and supply reliability standards.

The role requires at least a high school diploma and 1+ years in procurement; strong MS Office and ERP familiarity help ensure accurate ordering, timely deliveries, and customer satisfaction.

Qualifications

• High school diploma or equivalent; 1+ years procurement experience preferred.
• Excellent customer service.
• Experience with ERP and inventory management software.
• Ability to work independently and pay attention to detail.
• Proficient in MS Office; strong verbal and written communication.
• Willing to learn.

Responsibilities

• Procure products and materials to meet customer demand per purchasing strategies.
• Place purchase requisitions and vendor purchase orders.
• Assess vendors and items to meet specifications, price, and delivery.
• Monitor quality and timeliness of supplied products; arrange replacements if needed.
• Communicate order status to customers and resolve issues with vendors.

Skills

Customer service

Attention to detail

MS Office

Verbal communication

Written communication

Self-starter

Independent work

Education

High school diploma or equivalent

Tools

ERP systems

Inventory management software

Job description

Vallen is seeking a Customer Service Representative (CSR) to work at a customer site, delivering exceptional service by procuring products that meet price, quality, timing, and supply reliability standards.

The role requires at least a high school diploma and 1+ years in procurement; strong MS Office and ERP familiarity help ensure accurate ordering, timely deliveries, and customer satisfaction.