Procurement CSR: Vendor Relations & On‑Time Deliveries

vallenext; Oklahoma; On-site; USD 45,000 - 65,000; Full time

Job summary

Vallen seeks a Customer Service Representative (CSR) to join our team at a customer location. In this role you will provide exceptional service by purchasing products, goods, and materials that meet Vallen’s standards of price, quality, and timely delivery.

You will coordinate with vendors, place requisitions and orders, monitor delivery, resolve issues, and maintain strong supplier relationships while ensuring accurate documentation and adherence to SOPs.

Qualifications

• High school diploma or equivalent.
• 1+ year procurement experience preferred.
• Excellent customer service.
• Computer skills and aptitude to learn ERP and Inventory Management applications.
• Self-starter with the ability to work independently.
• Strong attention to detail and accuracy.
• Proficiency with MS-Office products.
• Strong verbal and written communication skills.
• Willing to learn.

Responsibilities

• Procure products to meet current and anticipated demand per purchasing strategy.
• Expedite or de-expedite orders for on-time delivery.
• Place purchase requisitions and vendor purchase orders.
• Research and evaluate vendors for quality, price, and delivery.
• Monitor quality and timeliness of supplied items; coordinate returns/replacements.
• Follow up on purchase orders and communicate status to customers.
• Resolve supplier payment nonconformances and document savings opportunities.
• Maintain relationships with suppliers and customers.
• Adhere to SOPs and maintain a professional worksite.
• Perform other duties as assigned.

Skills

Customer service

ERP systems

MS Office

Detail-oriented

Independent worker

Communication skills

Education

High school diploma or equivalent

Job description

Vallen seeks a Customer Service Representative (CSR) to join our team at a customer location. In this role you will provide exceptional service by purchasing products, goods, and materials that meet Vallen’s standards of price, quality, and timely delivery.

You will coordinate with vendors, place requisitions and orders, monitor delivery, resolve issues, and maintain strong supplier relationships while ensuring accurate documentation and adherence to SOPs.