Proactive Administrative Assistant: Data, Billing & Support

Kelly; Cleveland (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Kelly in Cleveland is seeking an Administrative Assistant to support daily operations, handle customer inquiries, and maintain data accuracy. The role involves data entry, billing assistance, and coordinating with staff and vendors to ensure smooth workflow.

The ideal candidate brings admin experience, strong Excel skills, attention to detail, and a professional phone manner to a fast-paced environment. This on-site position offers opportunities to contribute across departments.

Qualifications

• Prior administrative or office support experience.
• Strong Excel data management and spreadsheet maintenance.
• Excellent communication and professional phone presence.
• Positive, customer-focused attitude with data accuracy.

Responsibilities

• Answer and route incoming phone calls
• Provide customer service and respond to inquiries
• Enter and maintain data in internal systems
• Process billing and assist with administrative recordkeeping
• Create, update, and track work orders
• Coordinate communication between staff, vendors, and customers
• Assist with special projects and general administrative tasks as needed

Skills

Excel skills

Communication skills

Attention to detail

Multitasking

Professional phone presence

Tools

Microsoft Excel

Job description

Kelly in Cleveland is seeking an Administrative Assistant to support daily operations, handle customer inquiries, and maintain data accuracy. The role involves data entry, billing assistance, and coordinating with staff and vendors to ensure smooth workflow.

The ideal candidate brings admin experience, strong Excel skills, attention to detail, and a professional phone manner to a fast-paced environment. This on-site position offers opportunities to contribute across departments.