Billing Assistant2 TEST

ADP Middleware Test Company; Cleveland (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

ADP Middleware Test Company is seeking a Billing Assistant2 for our Cleveland office to support the preparation and processing of invoices, ensuring accuracy and timely delivery. The role requires maintaining billing records and addressing customer inquiries in a professional manner.

Candidates should have 1+ year of billing or accounting experience, strong attention to detail, and proficient MS Excel skills. Healthcare or ERP exposure is a plus.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a billing or accounting role.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Assist with the preparation and processing of invoices, ensuring that they are accurate and delivered in a timely manner.
• Maintain accurate records of all billing activities, including payments, adjustments, and refunds.
• Respond to customer inquiries and concerns in a professional and timely manner, providing accurate and helpful information.
• Collaborate with other members of the billing team to identify areas for process improvement and implement solutions.
• Perform other duties as assigned by the Billing Manager or other members of the leadership team.

Skills

Attention to detail

Communication skills

Customer service

Time management

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Accounting or related field

Tools

Microsoft Excel

Billing software

ERP systems

Job description

As a Billing Assistant2 at our Cleveland office, you will play a crucial role in ensuring the smooth and efficient operation of our billing department. Your primary responsibility will be to assist with the preparation and processing of invoices, ensuring that they are accurate and delivered in a timely manner. You will also be responsible for maintaining accurate records of all billing activities, and for responding to customer inquiries and concerns in a professional and timely manner. Ultimately, your work will help to ensure that our billing processes are efficient, accurate, and customer-focused.

Job Responsibilities

As a Billing Assistant2 at our Cleveland office, you will play a crucial role in ensuring the smooth and efficient operation of our billing department. Your primary responsibility will be to assist with the preparation and processing of invoices, ensuring that they are accurate and delivered in a timely manner. You will also be responsible for maintaining accurate records of all billing activities, and for responding to customer inquiries and concerns in a professional and timely manner. Ultimately, your work will help to ensure that our billing processes are efficient, accurate, and customer-focused.

• Assist with the preparation and processing of invoices, ensuring that they are accurate and delivered in a timely manner
• Maintain accurate records of all billing activities, including payments, adjustments, and refunds
• Respond to customer inquiries and concerns in a professional and timely manner, providing accurate and helpful information
• Collaborate with other members of the billing team to identify areas for process improvement and implement solutions
• Perform other duties as assigned by the Billing Manager or other members of the leadership team

Minimum Qualifications

• High school diploma or equivalent
• 1+ years of experience in a billing or accounting role
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Proficiency in Microsoft Office, particularly Excel

Preferred Qualifications

• Associate's or Bachelor's degree in Accounting or related field
• Experience with billing software or ERP systems
• Experience in a healthcare or medical billing environment
• Experience with data analysis and reporting
• Ability to work independently and manage multiple priorities

Skills

As a Billing Assistant2, you will use a variety of skills on a daily basis. You will need to have strong attention to detail and accuracy, as well as excellent communication and customer service skills. You will also need to be proficient in Microsoft Office, particularly Excel, and have experience with billing software or ERP systems. Additionally, you may need to use data analysis and reporting skills to identify areas for process improvement and implement solutions. Finally, you will need to be able to work independently and manage multiple priorities, while maintaining a high level of accuracy and attention to detail.