Pro Customer Service/Sales

The Home Depot; Warner Robins (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A major home improvement retailer in Warner Robins, GA is seeking a Pro Customer Service Sales representative. This role focuses on professional customer interactions, driving sales, and product recommendations. The ideal candidate excels in customer service and sales, and has strong product knowledge. Responsibilities include managing Pro Desk activities and ensuring customer satisfaction. A full-time position with a fast-paced retail environment is offered, prioritizing proactive sales techniques.

Qualifications

• Expert recommendations based on product knowledge.
• Strong customer service skills for interactive sales.
• Track record of meeting sales targets.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Drive sales using product knowledge and recommendations.
• Assist at the Pro Desk and manage deliveries.

Skills

Strong product knowledge

Excellent communication skills

Proactive sales mindset

Ability to work collaboratively

Job description

Position

Pro Customer Service Sales – The Home Depot – Warner Robins, GA

Overview

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
• Meet monthly sales goals and other metrics to drive sales in the store
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge
• Maintain a clean, organized, and safe environment; resolve delivery issues and communicate Home Depot’s advantages over competitors
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety

Qualifications

• Strong product knowledge and the ability to provide expert recommendations
• Excellent communication and customer service skills
• Proactive sales mindset with a track record of meeting sales targets
• Ability to work collaboratively in a fast‑paced retail environment
• Valid driver’s license and basic loading/fulfillment skills (if applicable)
• Bilingual communications skills may be preferred at certain locations

Employment Details

• Seniority level: Not applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services

Location

Warner Robins, GA