Pro Customer Service/Sales

The Home Depot; Lenoir City (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is hiring for a Pro Customer Service/Sales role in Lenoir City, TN. Responsibilities include building relationships with Pro customers, driving sales through expert product recommendations, and maintaining a clean and organized environment. The ideal candidate should have a high school diploma, strong communication skills, and the ability to work in a team. This is a full-time position with opportunities for growth and a focus on exceptional customer service.

Qualifications

• Must have a high school diploma or equivalent education.
• Strong communication and customer service skills are essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales with product knowledge and tailored recommendations.
• Assist at the Pro Desk, load materials, and manage deliveries.

Skills

Strong communication skills

Customer service skills

Team collaboration

Bilingual communication

Education

High school diploma or equivalent

Additional education preferred

Job description

Pro Customer Service/Sales

Join to apply for the Pro Customer Service/Sales role at The Home Depot.

Overview

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Maintain a clean, organized, and safe environment and resolve delivery issues.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications

• High school diploma or equivalent; additional education preferred.
• Strong communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services