Pro Customer Service/Sales

The Home Depot; Winder (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Georgia is seeking a Pro Customer Service Sales representative. This role involves assisting professional customers like contractors and property owners, driving sales through product knowledge and outstanding service. The ideal candidate excels in customer service, meets monthly sales goals, and collaborates effectively with team members while maintaining a clean and organized workspace. Knowledge of bilingual communication may be preferred based on customer needs.

Qualifications

• Experience in customer service roles.
• Strong sales and interpersonal skills.
• Ability to provide product recommendations.

Responsibilities

• Assist professional customers at the Pro Desk.
• Drive sales and meet monthly sales goals.
• Collaborate with team members for effective customer service.

Skills

Customer service

Sales skills

Product knowledge

Bilingual communication

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Winder, GA

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable. Employment type: Full-time. Job function: Other. Industries: Consumer Services.