Pro Customer Service/Sales

The Home Depot; Hutchinson (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Specialist in Hutchinson, Kansas. The role focuses on delivering exceptional service to professional customers by building relationships, driving sales, and providing expert product recommendations. Candidates should possess strong interpersonal skills and the ability to meet sales targets. This full-time position offers an opportunity to work in a dynamic environment dedicated to customer satisfaction.

Qualifications

• Strong interpersonal skills for building professional relationships.
• Proven ability to drive sales through product recommendations.
• Capability to meet sales targets and metrics.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge.
• Assist at the Pro Desk, load materials, manage deliveries.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Skills

Bilingual communication skills

Job description

Pro Customer Service/Sales Specialist – The Home Depot

The Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications

• Bilingual communication skills may be preferred, depending on specific customer needs.

Job Details

• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Other
• Industries: Consumer Services