Pro Customer Service/Sales

The Home Depot; Tumwater (WA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision

401K with company match

Profit-sharing bonuses

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional clients. This role involves assisting customers at the Pro Desk, managing deliveries, and leveraging product knowledge to drive sales. Full-time positions offer competitive hourly rates ranging from $18 to $20 depending on the role. The company provides comprehensive benefits, including paid vacation, medical, dental, and profit-sharing bonuses.

Qualifications

• Strong communication skills to build professional relationships with customers.
• Ability to meet sales goals and deliver exceptional customer service.
• Product knowledge and experience in sales.

Responsibilities

• Provide outstanding service based on unique project needs.
• Assist at the Pro Desk, manage deliveries, and load materials.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication skills

Sales expertise

Customer service

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Position Purpose

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types and Pay

• Pro Paint Sales Specialist – $20.00
• Pro Sales Associate – $19.00
• Pro Account Sales Associate – $20.00
• Pro Lot Loader – $18.00
• Pro Delivery Driver – $20.00

Benefits

Paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and / or other benefits (benefits vary based on the associate’s salaried / hourly status and full‑time / part‑time status).

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Other

Industries

Consumer Services