Pro Customer Service/Sales

The Home Depot; Burlington (WA); On-site; USD 2,548,560 - 2,824,080; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision insurance

401(k) with company match

Tuition reimbursement

Job summary

A major home improvement retailer based in Burlington, WA is seeking individuals for Pro Customer Service/Sales roles. The team focuses on providing exceptional service to professional customers, managing inventory, and driving sales. Successful candidates will collaborate to ensure excellent customer experiences and meet sales goals. Positions include Paint Sales Specialist and Sales Associate, with competitive wages and a broad range of benefits including paid leave and a 401(k) plan.

Qualifications

• Experience in customer service or sales preferred.
• Ability to collaborate effectively with team members.
• Knowledge of paint and home improvement products is advantageous.

Responsibilities

• Deliver exceptional service to professional customers.
• Meet monthly sales goals and metrics.
• Assist at the Pro Desk and manage deliveries.

Skills

Bilingual communication skills

Customer relationship management

Sales techniques

Product knowledge

Job description

1 day ago Be among the first 25 applicants

Position Purpose

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Description

The Pro Customer Service/Sales position types may include

• Pro Paint Sales Specialist - $20.50
• Pro Sales Associate - $19.50
• Pro Account Sales Associate - $20.50
• Pro Lot Loader - $18.50
• Pro Delivery Driver - $20.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401(k) with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status).

Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

Seniority Level

Not Applicable

Employment type

Full‑time

Job function

Other

Industries

Consumer Services

Available positions may vary depending on business needs. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.