Pro Customer Service/Sales

The Home Depot; Bellevue (WA); On-site; USD 28,240 - 30,996; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, and vision insurance

401K with company match

Tuition reimbursement

Job summary

A leading home improvement retailer in Bellevue is seeking a Pro Customer Service/Sales professional to provide outstanding service to business customers. The role emphasizes building strong relationships, driving sales through product knowledge, and supporting customer needs throughout their projects. The ideal candidate should have experience in customer service or retail. Competitive hourly pay ranges from $20.50 to $22.50 with various benefits included.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to engage with pro customers and meet sales goals.
• Familiarity with products and services in the home improvement industry.

Responsibilities

• Provide exceptional service to Pro customers.
• Drive sales through expert product recommendations.
• Maintain a clean and organized workspace.

Skills

Customer service

Sales knowledge

Product knowledge

Bilingual communication

Job description

Pro Customer Service/Sales

Join to apply for the Pro Customer Service/Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types

• Pro Paint Sales Specialist - $22.50/hr
• Pro Sales Associate - $21.50/hr
• Pro Account Sales Associate - $22.50/hr
• Pro Lot Loader - $20.50/hr
• Pro Delivery Driver - $22.50/hr

Base Pay Range

$20.50/hr – $22.50/hr

Benefits

The Home Depot offers various benefits as part of a total compensation package including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status).

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other