Pro Customer Service/Sales

The Home Depot; Federal Way (WA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

401K with company match

Tuition reimbursement

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales associate in Federal Way, WA. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, and building professional relationships. Strong sales skills and the ability to meet goals are essential. The position offers full-time hours and various employee benefits, including medical, dental, and paid time off.

Qualifications

• Proven ability to build and maintain professional relationships.
• Experience in retail or customer service is a plus.
• Ability to meet monthly sales goals.

Responsibilities

• Deliver exceptional service to Pro customers.
• Support every stage of the Pro customer journey.
• Collaborate with team members to achieve store goals.

Skills

Bilingual communication skills

Customer service skills

Sales skills

Product knowledge

Job description

Pro Customer Service Sales

Apply for the Pro Customer Service Sales role at The Home Depot. 5 days ago. Be among the first 25 applicants.

Base Pay Range

$19.00/hr - $21.00/hr

Position Purpose

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types

• Pro Paint Sales Specialist - $21.00
• Pro Sales Associate - $20.00
• Pro Account Sales Associate - $21.00
• Pro Lot Loader: $19.00
• Pro Delivery Driver: $21.00

Benefits

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status). Salary and temporary associates will earn 1 hour of sick time for every 30‑40 hours worked; full‑time associates will earn 1 hour of sick time for every 30‑40 hours worked or 4 hours per month, whichever is greater; part‑time associates will earn 1 hour of sick time for every 30‑40 hours worked or 2 hours per month, whichever is greater.

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

Industries: Consumer Services