Pro Customer Service/Sales

The Home Depot; Spokane (WA); On-site; USD 2,410,800 - 2,686,320; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, vision

401K with company match

Job summary

A leading retail home improvement company is seeking members for their Customer Service/Sales Team in Spokane. The role emphasizes building professional relationships with customers, driving sales through expert product knowledge, and meeting sales goals. Responsibilities include assisting at the Pro Desk, managing deliveries, and supporting store goals. The ideal candidate will possess strong customer service skills and a collaborative mindset. Competitive hourly wages and comprehensive benefits are offered.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proven track record in driving sales and meeting metrics.
• Ability to collaborate with team members effectively.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide tailored recommendations based on project needs.

Skills

Customer service

Sales ability

Product knowledge

Multilingual communication

Job description

Home Depot Pro Customer Service/Sales Team

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Position Types and Pay

• Pro Paint Sales Specialist – $19.50
• Pro Sales Associate – $18.50
• Pro Account Sales Associate – $19.50
• Pro Lot Loader – $17.50
• Pro Delivery Driver – $19.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status).
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Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

Industries

Consumer Services