Pro Customer Service/Sales

The Home Depot; Eagan (MN); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer in Eagan is seeking a Pro Customer Service/Sales representative to enhance the experience for professional customers. You will build relationships, drive sales, and collaborate with a team to ensure customer satisfaction. A successful candidate will have strong sales skills and product knowledge, and may benefit from bilingual communication. The position is full-time with a pay range of $16.50–$18.50/hr, depending on experience.

Qualifications

• Must have sales experience, preferably in customer service.
• Ability to build and maintain professional relationships.
• Proven track record in meeting sales goals.

Responsibilities

• Drive sales by providing exceptional customer service.
• Support customers throughout their purchasing journey.
• Collaborate with team members for inventory and delivery management.

Skills

Customer service

Sales skills

Product knowledge

Bilingual communication

Job description

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Base pay range

$16.50/hr - $18.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries: Consumer Services

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