Pro Customer Service/Sales

The Home Depot; Selden (NY); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer is seeking a full-time Pro Customer Service Sales representative located in Selden, New York. This role involves delivering exceptional service to professional customers, including contractors and commercial clients, by utilizing product knowledge to proactively drive sales. Key responsibilities include assisting at the Pro Desk, managing inventory, and ensuring quality customer interactions. Bilingual skills are preferred, and a focus on maintaining a safe, organized work environment is essential.

Qualifications

• Join the Pro Customer Service/Sales Team to provide exceptional service to professional customers.
• Leverage product knowledge and loyalty programs to enhance sales.
• Collaborate with team to ensure a clean and safe environment.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Support store goals through outstanding customer service.

Skills

Customer service excellence

Proactive sales skills

Bilingual communication skills

Product knowledge

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Job ID: 156730BR

Base pay range

$18.50/hr - $20.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team also supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language requirements vary based on customer need.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Other | Industries: Consumer Services

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