Pro Customer Service/Sales

The Home Depot; Highlands Ranch (CO); On-site; USD 26,174 - 28,929; Full time

Job summary

A leading home improvement retailer in Highlands Ranch, CO, is seeking a Pro Customer Service/Sales representative to support professional customers including contractors and commercial clients. In this full-time role, you will help fulfill orders, maintain relationships, and achieve monthly sales goals while ensuring customer satisfaction in a clean and organized environment. Bilingual skills may be preferred based on customer needs. Join a team dedicated to delivering exceptional service.

Qualifications

• Preferred bilingual communication skills based on customer need.

Responsibilities

• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and load materials.
• Maintain a clean and safe environment.

Skills

Bilingual communication skills

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot

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Join to apply for the Pro Customer Service/Sales role at The Home Depot

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Consumer Services

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

Responsibilities:

• Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure every Pro customer’s project is a success.
• Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an ongoing basis.