Pro Customer Service/Sales

The Home Depot; Commack (NY); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer in Commack is seeking dedicated Pro Customer Service/Sales Team members to enhance the experience for professional clients. In this full-time role, you will assist a diverse range of customers, including contractors and property owners, by providing tailored product recommendations, managing deliveries, and ensuring a successful project outcome. Strong interpersonal skills and the ability to work collaboratively are essential for maintaining high service standards and achieving sales goals.

Responsibilities

• Deliver exceptional customer service for professional clients.
• Build and maintain relationships with Pro customers.
• Meet monthly sales goals and drive sales initiatives.

Job description

Base Pay Range

$18.50/hr - $20.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services

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