Pro Customer Service/Sales

The Home Depot; Mankato (MN); On-site; USD 22,730 - 25,485; Full time

Job summary

A leading home improvement retailer in Mankato is seeking a Pro Customer Service/Sales professional dedicated to providing exceptional service to contractors and commercial clients. This role involves building and maintaining relationships, meeting sales goals, and supporting every stage of the Pro customer journey. Candidates must demonstrate product knowledge and effective communication skills, adapting to customer needs and providing tailored support. The position offers a full-time opportunity with competitive pay reflective of experience.

Responsibilities

• Deliver exceptional service for professional customers, including contractors and commercial clients.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and drive sales in the store.

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot

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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $18.50/hr

156530BR

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services