Pro Customer Service/Sales

The Home Depot; Montville Township (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service/Sales representative in Montville Township, New Jersey. This full-time role emphasizes exceptional service for professional customers, including contractors and commercial clients. Responsibilities include meeting sales goals, assisting at the Pro Desk, and maintaining a safe environment. Preferred qualifications include bilingual skills depending on location. The position offers a pay range of $17.00/hr - $19.00/hr, with compensation based on skills and experience.

Qualifications

• Bilingual communication skills may be preferred at certain locations.

Responsibilities

• Meet monthly sales goals and other metrics to drive store sales.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering product knowledge.
• Collaborate to maintain a clean, organized, and safe environment.
• Monitor inventory, execute sales initiatives, and uphold high customer service and safety standards.

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot

This role provides a base pay range of $17.00/hr - $19.00/hr and compensation will be based on your skills, experience, and performance.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Team members support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. They build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, and provide outstanding service tailored to project needs.

Responsibilities include:

• Meeting monthly sales goals and other metrics to drive store sales.
• Assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Collaborating with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.

Bilingual communication skills may be preferred at certain locations, depending on customer needs.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other (Consumer Services)

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