Pro Customer Service/Sales

The Home Depot; Denver (CO); On-site; USD 26,863 - 29,618; Full time

Job summary

A leading home improvement retailer in Denver is seeking a Pro Customer Service/Sales professional. The role focuses on providing exceptional service to professional customers, including contractors and property owners, while leveraging product knowledge to drive sales. Candidates will assist at the Pro Desk, manage deliveries, and actively contribute to the store's sales goals. Strong interpersonal skills and a commitment to customer satisfaction are essential for success in this full-time position. Fluency in multiple languages may be preferred.

Qualifications

• Strong interpersonal skills for customer engagement.
• Ability to meet monthly sales goals.
• Knowledge of product offerings and inventory management.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Maintain a clean and safe working environment.
• Drive sales through expert product recommendations.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Job description

Pro Customer Service/Sales

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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.50/hr - $21.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services

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