Pro Customer Service/Sales

The Home Depot; Manteca (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A large home improvement retailer is seeking a Pro Customer Service Sales team member in Manteca, California. This role involves providing exceptional service for professional customers, including contractors and commercial clients. Key responsibilities include driving sales through product recommendations, managing deliveries, and maintaining a clean and organized environment. The ideal candidate will exhibit strong customer service skills and a proactive sales approach. Bilingual skills are a plus. This is a full-time position with competitive pay.

Qualifications

• Proven experience in customer service and sales.
• Ability to build professional relationships with various customers.
• Skills in efficient order fulfillment and product knowledge.

Responsibilities

• Deliver exceptional customer experience for Pro customers.
• Support every stage of Pro customer journey and drive sales.
• Collaborate with team members to maintain an organized environment.

Skills

Customer service

Sales expertise

Bilingual communication

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services