Pro Customer Service/Sales

The Home Depot; Hazlet Township (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service/Sales Team member in Hazlet Township, NJ. This full-time position involves delivering exceptional service to professional customers, driving sales through product knowledge and recommendations, and collaborating with team members to ensure project success. Ideal candidates will have strong customer service skills and a passion for meeting sales goals in a fast-paced environment. Bilingual skills are preferred at certain locations.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build and maintain professional relationships.
• Familiarity with inventory management practices.

Responsibilities

• Deliver exceptional service for professional customers including contractors.
• Meet monthly sales goals and metrics.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Customer service

Sales

Bilingual communication

Product knowledge

Job description

Pro Customer Service/Sales – The Home Depot

Base Pay Range

$17.00/hr - $19.00/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other – Consumer Services