Pro Customer Service/Sales

The Home Depot; Greenwood Village (CO); On-site; USD 25,485 - 28,240; Full time

Job summary

A leading home improvement retailer in Greenwood Village seeks a full-time Pro Customer Service/Sales Team member dedicated to providing exceptional support to professional customers. The role involves leveraging product knowledge to drive sales while assisting with order fulfillment and specialized recommendations. Strong customer service skills are essential, and bilingual communication may be preferred. The successful candidate will help ensure customer projects succeed and maintain the highest standards of service.

Qualifications

• Strong customer service skills with the ability to engage with professional clients.
• Proven sales ability and understanding of sales initiatives.
• Knowledge of product offerings and industry standards.

Responsibilities

• Drive sales by leveraging product knowledge and loyalty programs.
• Assist customers at the Pro Desk and manage order fulfillment.
• Maintain a clean and organized work environment.

Skills

Customer service

Sales proficiency

Product knowledge

Bilingual communication

Job description

Base Pay Range

$18.50/hr - $20.50/hr

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. Applications are accepted on a continuous basis.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services