PRN Medical Receptionist - Insurance Verification & Billing

American Family Care; Mount Juliet (TN); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Shift differentials

Collaborative team environment

Balance with other commitments

Impact on patient care

Job summary

American Family Care seeks a detail-oriented Medical Receptionist to join our urgent care team in Mount Juliet, TN. This PRN role emphasizes precise insurance verification and patient financial counseling to protect clinic revenue while delivering compassionate front-desk service.

You will verify coverage before services, explain costs to patients, and resolve billing issues, ensuring a positive patient experience and HIPAA-compliant records.

Qualifications

• Experience with insurance verification and medical billing is required.
• Ability to explain insurance costs to patients with clarity.
• Extremely detail-oriented; a single digit error can cost thousands.
• Previous experience as Medical Receptionist, Administrative Assistant, or in customer service in a medical office.
• Tech-savvy with medical billing software and EMR systems.
• Strong problem-solving and patient payment counseling skills.
• Positive attitude during difficult financial conversations.

Responsibilities

• Master Insurance Verification: verify coverage before services and maximize revenue.
• Explain costs and billing processes clearly to patients.
• Identify and resolve insurance discrepancies before they impact revenue.
• Deliver excellent service while handling payment matters.
• Greet patients warmly as the face of AFC.
• Manage front desk flow: process payments, schedule appointments, check-ins.
• Maintain HIPAA-compliant patient records.

Skills

Insurance verification

Medical billing

Patient communication

EMR systems

HIPAA knowledge

Customer service

Education

High school diploma

X-Ray tech certification

Medical Assistant certification

Tools

Medical billing software

EMR systems

Job description

American Family Care seeks a detail-oriented Medical Receptionist to join our urgent care team in Mount Juliet, TN. This PRN role emphasizes precise insurance verification and patient financial counseling to protect clinic revenue while delivering compassionate front-desk service.

You will verify coverage before services, explain costs to patients, and resolve billing issues, ensuring a positive patient experience and HIPAA-compliant records.