PRN Insurance Verification Front Desk Specialist

American-Family-Car; Pasqua (AL); On-site; USD 23,000 - 26,000; Full time

Job summary

American Family Care is seeking a PRN Medical Receptionist with a focus on insurance verification and billing. You will verify coverage, explain costs to patients, and resolve billing issues to protect revenue while delivering compassionate, patient-centered service at the front desk.

The role requires HIPAA-compliant handling of records, proficiency with EMR systems, and the ability to balance patient care with financial responsibilities in a fast-paced clinic environment.

Qualifications

• Experience with insurance verification and medical billing in a medical office setting.
• Excellent attention to detail; a single digit error can cost thousands.
• Ability to explain complex insurance concepts to patients with empathy.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials and maximize revenue.
• Explain costs and billing processes clearly to patients.
• Identify and resolve insurance discrepancies and billing issues before they impact revenue.
• Deliver exceptional service and maintain patient satisfaction during financial conversations.
• Greet patients with warmth and professionalism at the front desk.
• Process payments, schedule appointments, and manage patient check-ins efficiently.
• Maintain patient information with HIPAA compliance.

Skills

Insurance verification

Medical billing

Front desk

Customer service

HIPAA compliance

EMR systems

Detail-oriented

Education

High school diploma

X-Ray Tech certification

Medical Assistant certification

Job description

American Family Care is seeking a PRN Medical Receptionist with a focus on insurance verification and billing. You will verify coverage, explain costs to patients, and resolve billing issues to protect revenue while delivering compassionate, patient-centered service at the front desk.

The role requires HIPAA-compliant handling of records, proficiency with EMR systems, and the ability to balance patient care with financial responsibilities in a fast-paced clinic environment.