Urgent Care Front Desk & Insurance Verification Pro

American Family Care, Inc.; Smyrna (GA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

American Family Care, Inc. is seeking a Medical Receptionist with a sharp focus on insurance verification and billing to join our urgent care team in Smyrna, GA.

The ideal candidate will greet patients, verify coverage before services, explain costs clearly, and help resolve billing issues while maintaining exceptional patient service. You'll work at a fast-paced front desk, process payments, schedule appointments, protect patient information per HIPAA, and collaborate with billing software and

Qualifications

• Experience with insurance verification and medical billing.
• Ability to explain complex insurance concepts clearly.
• Attention to detail to avoid billing errors.

Responsibilities

• Master Insurance Verification: verify coverage before services and prevent denials
• Excel at Financial Counseling: explain costs and billing processes to patients
• Solve Billing Problems: identify and resolve discrepancies before revenue impact
• Drive Patient Satisfaction: provide exceptional service during financial conversations
• Be the Face of AFC: greet patients with warmth and professionalism
• Own the Front Desk Flow: process payments, schedule appointments, check-ins
• Protect Patient Information: maintain HIPAA-compliant records

Skills

Insurance verification

Medical billing

EMR systems

Detail oriented

Customer service

Education

High school diploma

X-ray tech certification

Medical Assistant certification

Tools

Billing software

EMR software

Job description

American Family Care, Inc. is seeking a Medical Receptionist with a sharp focus on insurance verification and billing to join our urgent care team in Smyrna, GA.

The ideal candidate will greet patients, verify coverage before services, explain costs clearly, and help resolve billing issues while maintaining exceptional patient service. You'll work at a fast-paced front desk, process payments, schedule appointments, protect patient information per HIPAA, and collaborate with billing software and