Medical Office Receptionist - Patient Care & Billing

American Family Care Hopkins and Maple Grove; Memphis (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefit

Job summary

American Family Care in Memphis is seeking a friendly medical clerical associate to check patients in and out, verify insurance, collect payments, and maintain accurate records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include preparing opening tasks, registering patients, updating records, verifying insurance, processing payments, resolving billing issues, balancing daily charges, and completing closing procedures.

Qualifications

• High School diploma or equivalent is required.
• Previous medical clerical experience is preferred.
• Basic computer knowledge (e.g., Microsoft Office).
• Accuracy and detail orientation are essential.
• Positive customer service skills are required.
• Well-groomed appearance and professional phone mannerisms are expected.

Responsibilities

• Prepare the clinic for opening each day and set up required documents.
• Greet patients, collect insurance and IDs, and register patients.
• Update patient records, verify insurance, and check patients out.
• Determine, collect, and process patient payments; address billing issues.
• Respond to patient needs and assist with follow-up appointments and documentation.
• Balance daily charges and complete closing procedures and reports.
• Maintain complete and accurate documentation.

Skills

Customer service

Detail orientation

Phone manners

Education

High School diploma or equivalent

Job description

American Family Care in Memphis is seeking a friendly medical clerical associate to check patients in and out, verify insurance, collect payments, and maintain accurate records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include preparing opening tasks, registering patients, updating records, verifying insurance, processing payments, resolving billing issues, balancing daily charges, and completing closing procedures.