Urgent Care Front Desk & Insurance Verification Pro

American Family Care; Birmingham (AL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Competitive pay with shift different

Collaborative, supportive team

Part-time with flexible shifts

Impact patient care

Job summary

American Family Care is seeking a PRN Medical Receptionist to be the first point of contact at our urgent care clinics. You will verify insurance, explain costs, and guide patients through payment options while keeping front desk operations efficient.

You should be detail-oriented, patient-focused, and able to navigate medical billing software and EMR systems. This role emphasizes HIPAA compliance and exceptional customer service.

Qualifications

• Experience with insurance verification and medical billing in a healthcare setting.
• Strong attention to detail and accuracy in handling patient information.
• Ability to explain costs clearly and convey empathy to patients.

Responsibilities

• Verify insurance coverage before services are provided to minimize denials.
• Explain billing processes and costs clearly to patients.
• Identify and resolve billing discrepancies to protect revenue.
• Deliver excellent service while processing payments and scheduling.
• Greet patients warmly and maintain smooth front desk operations.
• Maintain HIPAA-compliant records and protect patient information.

Skills

Insurance verification

Medical billing

Financial counseling

Customer service

HIPAA compliance

Education

High school diploma

X-Ray Tech certification

Tools

Medical billing software

EMR systems

Job description

American Family Care is seeking a PRN Medical Receptionist to be the first point of contact at our urgent care clinics. You will verify insurance, explain costs, and guide patients through payment options while keeping front desk operations efficient.

You should be detail-oriented, patient-focused, and able to navigate medical billing software and EMR systems. This role emphasizes HIPAA compliance and exceptional customer service.