Front Desk Medical Receptionist: Insurance & Billing Pro

American Family Care; Spring Hill (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

PRN with flexible shifts

Career growth opportunities

Job summary

American Family Care is seeking a Medical Receptionist to verify insurance, explain costs to patients, and manage front desk duties in a fast-paced urgent care setting. You will balance patient needs with accurate billing and HIPAA-compliant records, supporting revenue integrity.

The role emphasizes compassionate patient service, proficiency with EMR and billing software, and a willingness to handle flexible PRN shifts in a busy clinic environment.

Qualifications

• Experience with insurance verification and medical billing.
• Ability to explain costs clearly to patients.
• Demonstrated attention to detail with numbers.
• Background in medical office reception or customer service.
• Proficient with medical billing software and EMR systems.
• Strong HIPAA compliance knowledge.

Responsibilities

• Master Insurance Verification: Verify coverage before services, prevent denials, maximize revenue.
• Excel at Financial Counseling: Explain costs and billing processes clearly to patients.
• Solve Billing Problems: Identify and resolve discrepancies before they impact revenue.
• Drive Patient Satisfaction: Deliver excellent service during financial conversations.
• Be the Face of AFC: Greet patients with warmth and professionalism.
• Own the Front Desk Flow: Process payments, schedule appointments, check-in patients efficiently.
• Protect Patient Information: Maintain organized records while following HIPAA.

Skills

Insurance verification

Medical billing

Customer service

EMR systems

HIPAA compliance

Detail-oriented

Education

High school diploma

X-Ray Tech or Medical Assistant certification

Tools

Medical billing software

EMR software

Job description

American Family Care is seeking a Medical Receptionist to verify insurance, explain costs to patients, and manage front desk duties in a fast-paced urgent care setting. You will balance patient needs with accurate billing and HIPAA-compliant records, supporting revenue integrity.

The role emphasizes compassionate patient service, proficiency with EMR and billing software, and a willingness to handle flexible PRN shifts in a busy clinic environment.