Urgent Care Front Desk & Insurance Verification Pro

American Family Care; Cahaba Commons (AL); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mental Health & Prescription Coverage

HSA with employer contributions

Short & Long-Term Disability + Life

401(k) with Employer Match

Paid Time Off 152 hours/year

Employee Assistance Program (free)

Uniform Allowance + Verizon Discount

Descrizione del lavoro

American Family Care is seeking a detail-oriented Medical Receptionist to be the face of our clinic, handling insurance verification, patient financial counseling, and front desk operations. You will verify coverage before procedures, explain costs to patients, and resolve billing issues to protect revenue while ensuring patient satisfaction.

This full-time role requires HIPAA-compliant record-keeping, strong customer service, and proficiency with medical billing software and EMR systems.

Competenze

• Verify coverage BEFORE services are provided to prevent claim denials.
• Explain costs clearly to patients and assist with billing processes.
• Identify and resolve billing discrepancies to protect revenue.

Mansioni

• Verify insurance before services.
• Explain costs and billing steps to patients clearly.
• Resolve insurance discrepancies and billing issues proactively.
• Deliver exceptional service during financial conversations and manage payments.
• Greet patients warmly and represent AFC at the front desk.
• Process payments, schedule appointments, and handle check-ins efficiently.
• Maintain patient records following HIPAA regulations.

Conoscenze

Insurance verification

Billing basics

Patient financial counseling

Customer service

Attention to detail

HIPAA compliance

Formazione

High school diploma

X-Ray Tech certification

Medical Assistant certification

Strumenti

Medical billing software

EMR systems

Descrizione del lavoro

American Family Care is seeking a detail-oriented Medical Receptionist to be the face of our clinic, handling insurance verification, patient financial counseling, and front desk operations. You will verify coverage before procedures, explain costs to patients, and resolve billing issues to protect revenue while ensuring patient satisfaction.

This full-time role requires HIPAA-compliant record-keeping, strong customer service, and proficiency with medical billing software and EMR systems.