Private Club Server — Elevated Guest Experience

The Clubs of Kingwood; Ipswich (MA); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement

Job summary

Invited is seeking a friendly Server 1 to deliver exceptional food and beverage service to members and guests, upholding service standards. You will work closely with teammates to ensure a seamless dining experience and help maintain member satisfaction and retention.

The role emphasizes warm welcomes, consistent service, and teamwork, with required certifications and ongoing training to support growth within the club environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high standards of service, following the Invited F&B service training program.
• Provide food and beverage service to members/guests, executing orders in a timely manner.
• Ensure a complete knowledge of the à la carte menu, including daily features and specials.
• Greet members by name and provide a warm welcome, making them feel at home.
• Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
• Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
• Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
• Follow club standards for cleanliness, organization, and safety.
• Support management by completing additional duties as assigned.

Skills

Food & Beverage service

Communication skills

Teamwork

Customer service

Education

High school diploma or equivalent

Tools

POS System

Wine Tool

Job description

Invited is seeking a friendly Server 1 to deliver exceptional food and beverage service to members and guests, upholding service standards. You will work closely with teammates to ensure a seamless dining experience and help maintain member satisfaction and retention.

The role emphasizes warm welcomes, consistent service, and teamwork, with required certifications and ongoing training to support growth within the club environment.