Print Shop IT Support Technician (Contract)

Synergy Business Consulting, Inc.; Memphis (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Synergy Business Consulting, Inc. in Memphis, TN, seeks a hands-on Specialty Support II - IT/Technical Support on-site for a 6-month contract.

The role focuses on basic software and hardware support in a busy print shop environment, plus printer maintenance and user account management for internal apps. Ideal for someone early in their IT career who thrives in a fast-paced setting and can handle first-line support, with potential extension based on performance.

Qualifications

• 0-2 years of experience troubleshooting hardware, printers, or office equipment.
• Working knowledge of Windows systems and general software applications.
• Strong attention to detail and follow-through.
• Comfort working independently in a fast-paced environment.

Responsibilities

• Provide basic software and hardware support for a busy print shop environment.
• Install, troubleshoot, and maintain printers and sealing equipment.
• Manage user accounts for internal applications (including a document-processing platform).
• Provide first-line support for a proprietary application system, escalating to the dev team as needed.
• Create signature and logo files from submitted forms.

Skills

Troubleshooting hardware

Printers & office equipment

Windows OS basics

Attention to detail

Independent work

Job description

Synergy Business Consulting, Inc. in Memphis, TN, seeks a hands-on Specialty Support II - IT/Technical Support on-site for a 6-month contract.

The role focuses on basic software and hardware support in a busy print shop environment, plus printer maintenance and user account management for internal apps. Ideal for someone early in their IT career who thrives in a fast-paced setting and can handle first-line support, with potential extension based on performance.