Print Services Lead - Flexible Schedule & Customer Experience

Office Depot, Inc.; La Vista (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Office Depot, Inc. is seeking a Retail Print Manager to drive print sales and service growth in a high-volume store.

You will oversee the print production process, manage equipment and supplies, and deliver high-quality print materials while leading a customer-centric team aligned with Office Depot's values. You will open and close the store as a Key Carrier, with a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Passion for print services and delivering exceptional customer experiences.
• Ability to train and develop store associates in print processes and selling techniques.
• Strong leadership to foster a customer-centric, high-performing team.

Responsibilities

• Owns delivering memorable customer experiences and client satisfaction in Print Department.
• Ensures execution of Office Depot selling techniques and print-related training.
• Drives sales through development of associates in print and store-wide initiatives.
• Leads by example in customer service and product knowledge.
• Provides guidance and ongoing training on print processes and selling techniques.
• Coaches colleagues to improve proficiency and brand loyalty.
• Monitors performance, certifications, and competencies of store associates.
• Identifies areas for process improvement and efficiencies in print operations.

Skills

Print services expertise

Customer service

Team leadership

Sales training

Tools

Print equipment operation

Job description

Office Depot, Inc. is seeking a Retail Print Manager to drive print sales and service growth in a high-volume store.

You will oversee the print production process, manage equipment and supplies, and deliver high-quality print materials while leading a customer-centric team aligned with Office Depot's values. You will open and close the store as a Key Carrier, with a flexible schedule including evenings, weekends, and holidays.